Expertly Trained & Certified IT Support
At Lee Infinite Solutions, our technical support team stands out for its expertise and excellence. Our top-tier technicians receive ongoing training from a curated selection of manufacturers, ensuring they are certified and proficient in the most current products and technologies.
Guarantees and Assurance
Lee Infinite Solutions is committed to providing products whose quality is reflected in our warranty offerings. Given the durability and reliability of our systems, we are proud to present an unmatched warranty program in the industry. Our distinctive three-year warranty on Door Access Control and Video Surveillance systems, coupled with a five-year warranty for phone systems, spans our entire product range. This includes comprehensive parts coverage for all crucial components, ensuring your system operates at peak performance.
Service Agreements
Lee Infinite Solutions provides a comprehensive maintenance agreement designed to shield you from unforeseen expenses and maintain your system's optimal performance throughout its lifespan. Starting from the installation date, our program encompasses various essential services. These include complimentary support for "no trouble found" incidents, remote system maintenance (where applicable), consultations on local and long-distance connectivity, annual equipment checks, detailed user manuals, retraining sessions for system updates, preventative upkeep, software updates, and a commitment to 2-hour emergency response and 24-hour non-emergency response times.